Hearing Aid Maintenance Guide

Hearing aids help improve the lives of so many people. Now that you have selected and purchased your hearing aid(s), it’s time to enjoy better hearing and a better quality of life. But one thing to remember is, in order to keep your hearing aids at peak performance, proper care and maintenance is key. This will extend the life of your hearing aids and allow you to enjoy optimal hearing conditions. Below are several tips on how to properly care for your hearing aids as well as a list of common hearing aid problems and how to troubleshoot them.

Tips on How to Care for Your Hearing Aids

  • Always handle your hearing aids with care.
  • Hearing aids should be stored in a cool and dry place.
  • A standard hearing aid battery lasts anywhere from 3 to 22 days, and should be changed regularly.
  • When not using your hearing aid, switch off the power and, if possible, remove the battery completely.
  • If the battery contacts are dirty, your hearing aids may not function properly. Clean these contacts carefully with a cotton swab.
  • Prevent any malfunctions or permanent damage by carefully removing earwax from the hearing aids.
  • Use the small brush or soft cloth that came with your hearing aids to clean them. Be careful while inserting tools into the sound outlet as this can cause damage the receiver. If you are unable to clean your device completely or are unsure how to properly do so please contact your hearing professional for help.
  • Change filters often so they don’t collect wax or dirt. Everyone’s ears are different and filters may need to be changed weekly for some, but can be changed monthly for others. Be sure to check and when in doubt, stop in and see your hearing care professional.
  • Earwax buildup can prevent sound from traveling from the hearing aid into the middle ear. Visit your physician regularly to be sure your ear canals are clean. Be careful when cleaning your ears, because removing wax yourself could damage your ear. And never use a cotton swab in your ear canal.
  • Refrain from wearing your hearing aids while showering, swimming or when using a hair dryer or hair spray.

Hearing Troubleshooting Checklist

Below is a list of common problems that may arise and how to avoid or resolve them in order to keep your hearing aids in “tip-top” condition.

If your hearing device appears “dead”

POSSIBLE CAUSES:

  • The hearing aid battery may be depleted.
  • The receiver tube may be blocked.
  • The device may be damaged or defective.
  • The filters are occluded with wax.

POSSIBLE SOLUTIONS:

  • Replace the battery.
  • Remove any blockage and clean the device.
  • Replace filter or wax guard.

If you still hear no sound from your hearing device

POSSIBLE CAUSES:

  • The hearing aid battery may be depleted.
  • Sound outlet may be clogged.
  • Microphone may be clogged.

POSSIBLE SOLUTIONS:

  • Replace the battery.
  • Clean the sound outlet or replace the wax filter.
  • Clean the microphone opening.

If you hear whistling or howling sound when your device is inserted

POSSIBLE CAUSES:

  • Earwax may have accumulated.
  • Device was not inserted properly.

POSSIBLE SOLUTIONS:

  • Visit your doctor to have your ears checked.
  • Remove the device and reinsert it.

If you hear distorted/unclear sound from your hearing device

POSSIBLE CAUSES:

  • The hearing aid battery may be running low.
  • The hearing aid battery may be dirty or corroded.
  • The device may be damaged or defective.

POSSIBLE SOLUTIONS:

  • Replace the battery.
  • Using a dry cloth, clean the battery’s surface or replace the battery.

If sound from your hearing device is not loud enough

POSSIBLE CAUSES:

  • The receiver tube may be blocked.
  • Your hearing has changed.
  • The filters are occluded with wax.

POSSIBLE SOLUTIONS:

  • Remove any blockage and clean the device.
  • Replace filter or wax guard.

If your hearing aid is still not working, it’s probably time to take it to the audiology clinic to see if it needs any adjustments or repairing. Contact us today to schedule an appointment at Family Audiology. Our professionals are here to help you with all your hearing needs.

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